Happy and Comfortable Customers of Crystal Heating & Cooling

Making Customers Comfortable Since 1965

Serving our customers in excellence is more than our job - it's our nature.  It's who we are and why, in turn, our customers love our service, year after year.  The standard of excellence we live by has fueled our reputation for being the best choice when it comes to residential and commercial HVAC product and service needs.

 

Jefferson County Reviews

Larry Posluszny
17:05 24 Apr 18
I have always had a good experience with CH&C from the initial installation of my new Carrier unit and throughout the annual preventive maintenance and checks. My recent inspection performed by Darren H. was very thorough, professional, and personable. Thanks Darren for explaining each step of your process and recommendations for improved performance of our heating/cooling unit. I have committed to use CH&C for future maintenance and welcome Darren to provide our service.
Rich Luebcke
23:03 11 Apr 18
Cary J. was on time. He was thorough, friendly, and explained many functions to me. He cleaned the system and assured all was running well. I would welcome him back anytime. Heather set up my appointment easily. I'm glad this team is working for me!
Erika Leonard
18:49 12 Feb 18
I had a great experience with air duct cleaning services from Crystal Heating & Cooling. The front office staff were very accommodating and answered all of my questions. They also were very upfront about the entire process and everything that was included, unlike other companies I spoke to where everything was an add-on. On the day of the service Joe arrived on time and explained the process to me again, and checked in throughout the day to update me on his progress and share photos of how things were going so far. I would definitely recommend this service to anyone considering getting their air ducts cleaned!
John Stephens
23:55 09 May 18
I have had them service my equipment for over thirty years. I had always been pleased with the work they do. Today's technicians were courteous, prompt, and did the work without wasting any time. I would be happy to have them back next time.
Reba Skabialka
14:12 21 May 18
The staff were wonderful. They worked quickly and were in and out of here in no time. The young man that worked inside the house was very friendly. All in all, this was a great experience and I would highly recommend this company.
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St. Francois County

Lauren Smith
16:23 22 Jan 18
I have been using Crystal Heating and Cooling for around 7 years. They are always friendly and knowledgeable. They call ahead to tell you that they are on their way, this is important because a lot of the time I am at home alone with my son. Carl was great with my son and dog on his last visit. I high recommend them. Also the service contract is worth it!!!
Arlene Pikey
15:16 19 Jan 18
Field Service Representative , Darren H., did a fantastic job of diagnosing and correcting the problem with my furnace. He explained everything and worked very efficiently, then tidied up afterward. My past experience with Crystal Heating and Cooling was also very good. I highly recommend this contractor!
Donna Blue
21:27 06 Nov 17
Crystal Heating and Cooling always does a great job. Darren H is friendly and knowledgeable and does a great job of explaining the problem and presenting options.Cory W and another service person installed a new furnace and heat pump. Both did a great! job. Very polite and went over everything thoroughly before they left.
Quoc Luong
16:02 22 Sep 17
Darren H is always very helpful and courteous! He's been servicing my and my mom's heating and cooling units for years, maybe even more than a decade 🙂 Always give the best advice, answers all my questions, make great recommendations and not to mention leaving our property cleaner than when he started. Crystal H&C is a great company! I always recommend them to friends and neighbors!
Barb Penn
16:09 26 Sep 17
Darren H was very professional and right on time. He found my problem and fixed it very quickly. He was very careful not to make a mess and cleaned up everything as if it was in his own home. He was very friendly and explained very well the problem. Darren is an excellent technician and definitely professional. I would give him a 12 rating out of 10!!
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