“This has been the worst experience. It started off a disaster where I was bid for the job and then AFTER the install team destroyed my unit they realized I didn’t have enough electric to run it. So I told them to just put it all back but bc they destroyed it removing it, they couldn’t. They ended up upgrading the electric to run it for no extra charge. Sounds great. Issue is that since they have installed my unit I have had issues with my AC more than I haven’t and bc it hasn’t ran right my bill has also jumped up. I am currently waiting for a tech to return my call to come look at my broken down AC AGAIN. It worked for an entire 4 weeks before we are back at no AC. Unit installed 6/18 and we have had the AC go out two times. The first time it took nearly TWO WEEKS to get the part in to fix it. I’m only assuming it’s going to be the same this time. I paid thousands for a new unit to have it be less efficient and break down more than my old one. I would never recommend Crystal to anyone.”

- Jody D.

09-05-2026

“After having another company look at my AC for 3 hours and being told I needed a whole new system for $5500 I called Crystal heating and cooling. The tech had the problem figured out in about ten minutes and had my AC up and running. It cost me a little over $1000 instead of $5500. I will be using them for any future problems.”

- Jeff I.

07-30-2026

“I came to Crystal H&C because they’re union and I’m staying with Crystal H&C because of their quality service and workmanship. Stay strong, stay union.”

- Kevin W.

07-02-2026

How Do I Know When It’s Time to Buy a New Furnace?

Nobody wants a problem with their furnace—but even the most efficient systems have to be replaced at some point. Is the heating, ventilation, and air conditioning (HVAC) system in your home malfunctioning? If so, be sure to address the issue as soon as possible—doing so can prevent further discomfort and damage. Even when you…